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Terms of Service and Privacy Policy

This Privacy Policy, in addition to Osceola County's Privacy Policy, governs the manner in which the Kissimmee Convention & Visitors Bureau (Kissimmee CVB) collects, uses, maintains and discloses information collected from users of its Web sites. Kissimmee CVB is Osceola County’s Tourism Promotion Agency as defined pursuant to Section 125.0104, Florida Statutes.

Privacy
Users' privacy is very important to the Kissimmee CVB. The Kissimmee CVB is committed to safeguarding the information users entrust to the Kissimmee CVB. Notwithstanding Florida's Public Records Law, Ch. 119, Florida Statutes, certain information obtained by a County's Tourism Promotion Agency is exempt from disclosure by Kissimmee CVB pursuant to Section 125.0104(9) and shall remain exempt from disclosure to the fullest extent of the law.

The Information We Collect
The Kissimmee CVB may collect non-public personal information from users in a variety of ways, including online forms for ordering products and services, and other instances where users are invited to volunteer such information. The type of information the Kissimmee CVB collects from consumers includes, but is not limited to: First Name, Last Name, Address, City, State, Zip Code, Country, Home Phone, and Email Address. The Kissimmee CVB may also collect information about how users use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. While not all of the information collected by the Kissimmee CVB from users is non-public personal information, it may be associated with non-public personal information that Users provide the Kissimmee CVB through its Web site.

How We Use Information
The Kissimmee CVB collects non-public personal information from its users in order to send them requested information such as a Vacation Guide, Meeting Planners Guide, or they may elect to receive the Kissimmee CVB’s periodic online Newsletter. The Kissimmee CVB may also use information collected through its Web site for research regarding the effectiveness of the web site and the Kissimmee CVB’s marketing and advertising efforts. By clicking the "Submit" button on the web form, users consent to the disclosure of their non-public personal information for the above stated use and purpose.

Disclosure of Information to Nonaffiliated Third Parties
The Kissimmee CVB will not sell, share, or use the users’ information in anyway other than for the use and purpose outlined above, and as provided by law.

Maintenance of Information & Security
The Kissimmee CVB uses reasonable precautions to keep the personal information disclosed to us secure using industry standard security measures that include but are not limited to firewalls, network and data security, and security measures in place to protect the loss, misuse and alteration of the information under its control. However, due to the nature of the Internet, computer networks, systems and other factors, the Kissimmee CVB cannot guarantee that the information submitted to, maintained on, or transmitted from its systems will be completely secure.

Use of IP Addresses
An IP (Internet Protocol) address is a number that is assigned to your computer when you use the Internet. Your IP address does not contain any non-public personal information about you. Kissimmee CVB uses IP Addresses to send the requested pages to users. The Kissimmee CVB also utilizes users' IP addresses to help diagnose problems with its server and to administer its Web sites. In addition, the Kissimmee CVB may also use it to gather broad demographic information about its users in general. This information does not contain anything that can identify users personally.

Opt Out Notice and Opportunity to Opt Out
The Kissimmee CVB, at the users’ request, will remove any and all user information from its database or permit them to "opt-out" of any further e-mail or contact.

General
If you have any questions about this privacy statement, the practices of this site or your dealings with the Kissimmee CVB, please feel free to Contact Us



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